1. Introduction Welcome to Thames Tradesmen. These Terms and Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.
2. Services Thames Tradesmen provides a variety of property maintenance and handyman services. All services are subject to availability and may be modified at our discretion.
3. Booking and Payments
- Customers can book our services through our website, phone, or email.
- Payment is required upon completion of services unless otherwise agreed.
- We accept various payment methods, including cash, bank transfer, and credit/debit cards.
4. Cancellations and Refunds
- Cancellations must be made at least 24 hours before the scheduled appointment.
- Refunds are issued at our discretion and may be subject to administrative fees.
5. Liability and Warranty
- We strive to provide high-quality services; however, we are not liable for damages caused by pre-existing issues or improper use of our services.
- Any work completed is covered by a limited warranty. If any issues arise due to our workmanship, we will rectify them within a reasonable timeframe.
6. Customer Responsibilities
- Customers must provide access to the property at the agreed time.
- Customers are responsible for securing any necessary permits before work begins.
7. Privacy Policy Your personal information is handled according to our Privacy Policy, which can be found on our website.
8. Governing Law These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in the appropriate UK courts.
9. Amendments We reserve the right to modify these Terms and Conditions at any time. Any changes will be updated on our website.
For any queries regarding these terms, please contact us at info@thamestradesmen.co.uk